TERMS & CONDITIONS
- Price Includes
- Complete the booking form
- A 10% non-refundable deposit is required to secure your booking
- Balance of payment must be received 60 days prior to arrival
- Insurance - Travel insurance is compulsory and you should arrange such in your country of origin. You should be covered in the event of cancellation or curtailment, death, any medical or rescue expenses, as well as for any loss of baggage, money or personal items.
- Cancellation Procedure - Cancellation of any booking must be received in writing and acknowledged by Perry's Bridge Reptile Park. If a booking is cancelled with the consent of Perry's Bridge Reptile Park, the latter shall retain the full deposit. The following cancellation policy applies:
a) If Perry's Bridge Reptile Park has 4 weeks or more notice, only the deposit is forfeited.
b) If Perry's Bridge Reptile Park has less than 4 weeks notice, the deposit and in addition a cancellation fee will be payable by the client as follows:
27-21 days 40% of total
20-14 days 60% of total
13-0 days 100% of total
c) If you fail to arrive, or arrive after your scheduled start date, or leave prior to completion of your volunteer experience, no reimbursement whatsoever will be made.
Change of Booking - If, after confirming your booking, you wish to change to an alternative start date, you may do so subject to availability and by agreement with our booking office. An amendment fee may be charged. Should we not be able to accommodate your request and you therefore must cancel,our usual cancellation procedure will apply.
Rescue and Medical Assistance In the unlikely event of rescue and medical assistance being needed, the participant or his/her insurance company shall be liable for the entire cost thereof.
Participation The degree of satisfaction and enjoyment you feel at the end of each day and the end of your time with us will depend on you and your capacity to enjoy yourself. This capacity, combined with an active and enquiring mind and a willingness to participate, is essential. Participation is essential, and everyone is expected to help with chores to ensure the smooth running of the park. A degree of flexibility is also essential because of the nature of the parameters in which we have to operate.
Spending Money - differing amounts of pocket money will be required depending on the length of the stay and the individual’s needs. Money is needed for meals en route on the first and last day of travelling if you have arranged transfers, curios, alcohol, bottled water and soft drinks,non-included meals, visas, airport taxes, transfers and additional excursions. Tipping is a customary practice in Southern Africa.
Final Instructions On receipt of your deposit we will send you a guide as to what to bring along as well as further useful information. You will also receive a receipt confirmation.
Arrival and Departure The closest domestic airport is Kruger Mpumalanga International Airport (KMIA) in Nelspruit, approximately 1 hour's drive from Hazyview. International flights are available to Johannesburg (approximately 4 hours drive to Hazyview). Transfers can be arranged from KMIA and OR Tambo (Johannesburg), please indicate on the booking form if required. We strongly recommend arriving at least one day prior to the start of your volunteer experience, and departing at least one day after its completion. Pre and post nights accomodation may be booked as indicated on the booking form.
Duration Minimum duration is 14 days to ensure that you get the most out of your experience. Longer stays are welcomed and encouraged. Volunteer projects commence on Mondays.
Acceptance & Booking A contract between Perry's Bridge Reptile Park and the client will only be deemed to be concluded once the client has received receipted notification from Perry's Bridge Reptile Park. Clients will be required to sign an acceptance of contract, acceptance of our rules and conditions of volunteering, and an indemnity before commencing their volunteer placement. The place of conclusion of contract will always be taken as South Africa and any claim or actions brought against Perry's Bridge Reptile Park can only be made under South African jurisdiction.
Conditions - Due to the nature of our work and the general conditions of living in Africa, Perry's Bridge Reptile Park, their employees, and affiliates, do not accept responsibility for any client or dependant thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of departure to time of return, or subsequent to date of return, such loss, injury, etc. arising out of any such experience, work or venture organised by Perry's Bridge Reptile Park. Should a volunteer placement be cancelled by Perry's Bridge Reptile Park for any reason it shall either refund full payment or offer a substitute opportunity. Should Perry's Bridge Reptile Park have to curtail a volunteer experience for any reason after the time of departure, Perry's Bridge Reptile Park will not be liable for any form of refund whatsoever, although everything will be done to complete such an experience or to provide an alternative arrangement or venue. Should a client decide to curtail their time with us for any reason whatsoever,Perry's Bridge Reptile Park will not be liable for any refund whatsoever. Before joining our volunteer programme, clients will be required to agree to the above conditions and general information.
DISCLAIMER AND INDEMNITY
I acknowledge that during this experience, I, (and my dependents) will be exposed to the risks associated with working with dangerous animals and elements inherent in the natural environment, as well as risks associated with travel. In participating in this volunteer programme I acknowledge that I (and my dependents) do so entirely at own risk. I hereby waive any claims of whatsoever nature and howsoever arising which I (or any of my dependents) may have against Perry's Bridge Reptile Park, its members, employees or representatives (collectively referred to as Perry's Bridge Reptile Park), in respect of any damages or loss incurred or injury or death which may occur during this programme or any activities associated with it. I further hereby indemnify Perry's Bridge Reptile Park against all and any claims and liability of whatsoever nature arising from my (or my dependents) participation in this programme including participation in any activities whilst involved in this programme. I agree that this indemnity will be binding on, not only myself, but also on my successors in title, my dependents, executors, administrators or assigns.